Keep your smart bike in good working order with our exclusive Echelon bike maintenance guide.
We recommend regular cleaning and adjustments to keep your Echelon smart bike running just as it should. It’s important to periodically check all components of your bike for looseness, or to tighten or to lubricate where necessary.
Every week or so, we recommend you make the following checks:
Ensure that each pedal is screwed tightly against the crank arm. There should not be a gap or exposed thread between the pedal and the crank arm. You may need to loosen to tighten again.
Ensure the pedal nut is securely fastened behind each pedal. Remember that the left pedal is reverse-threaded (see image below). You can also use a 19mm wrench to secure this nut.
Enlist the help of a partner to hold down the emergency brake when working on the pedals or crank arm.
Take a look at our FAQ page for our instruction video on how to attach your pedals if you need a refresher!
To prevent or correct any movement or tipping, remove your bike seat and reaffix it, ensuring that the seat post is fully engaged with the bracket. Hold the seat down and tighten the bolts on each side equally with the supplied wrench or a basic 14mm wrench, one turn at a time.
If you are still struggling with this issue, then check out the following video on how to fix a knocking or clicking noise on your bike here.
We have an expansive FAQ page built to support you with any other queries you have on maintenance, connectivity and more. Be sure to check it out for quick problem-solving.