30 Day EX3 Risk Free Trial Offer Term and Conditions

 

  • Try the EX3 risk free for 30 days when you buy it with a 1 or 2-year membership. 
  • Offer available from Thursday 12th August 2021 to midnight on Sunday 31st October 2021
  • Delivery and assembly are included in the offer price if you buy a 1- or 2-year membership. 
  • We will deliver your bike to a room of your choice and set it up ready for you to connect to your device.
  • If you choose not to accept assembly, you will have to assemble the bike.  No refund will be given for the cost of assembly.
  • You can try your bike and enjoy our classes for 30 days from the day you receive it.
  • You must keep the original box and packing materials so you can repack the bike if you decide not to keep it.
  • If you wish to return within 30 days of receipt, returns are free of charge. 
  • To return, contact customer service within 30 days of receipt and arrange collection.  We will check that you still have your packaging and send you dismantling instructions so you can dismantle and re pack the bike ready for collection.
  • If you do not have the original packaging, we will send replacement packaging for you.  The charge for this is  £24.99 including delivery.
  • You must return the entire bike along with instruction manual.  We reserve the right to charge you for any major elements that are missing.
  • Once your bike is received by our warehouse, we will process a refund for the item(s) returned and the membership.  We will send you a refund confirmation email and your refund will be take 2-15 days to reach you depending on how you paid.
  • These terms are in addition to the standard terms which you can find here.